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Pricing & Payments

Unless otherwise stated, the price for any goods will be the price stipulated in our published price list at the current date of delivery of the goods. The price is exclusive of any VAT which shall be due at the rate ruling on the date of our VAT invoice or (online/telephone) added onto the price throughout the checkout process, which shall be agreed on by you the customer at the time of order and purchase.

If we give you a quote for any goods this will be binding on us provided you accept the quote within 30 days. We reserve the right to give you notice at any time up to 7 days before delivery is due if an increase of the price of the goods to us increases. Therefore this increased price will only include a cost rise in relation to factors occurring which are beyond our reasonable control. However it is then your right if your wish, to cancel the purchase order for the goods within 7 days of any such notice. Any revised price will be exclusive of VAT which shall be due at the rate ruling on the date of our VAT invoice.

We may offer you a credit facility which will always be subject to a specified limit inclusive of VAT. We reserve the right to withdraw that credit facility without notice for any reason. All invoices issued for goods purchased using your credit facility must be settled in full, 30 days from their date. Unless you have a credit facility the price for the goods must be paid for in full on or before the date of delivery by any one of the following methods:-

If you fail to make any payment on the due date then without prejudice to any other remedies we have the right to: Suspend or cancel deliveries of any goods to you; and/or other parties on your behalf. Appropriate any payment made by you for such goods (or any other goods supplied or to be supplied to you as we in our sole discretion think fit).

Dispatching of goods and or collection

We shall deliver the goods to the address specified by you provided that the address is within the United Kingdom mainland. Any charges for delivery will be notified to you when you place your order. These charges must be paid with the price or added to any credit facility you have with us.

If you tell us that you intend to collect the goods yourself from our premises then we will notify you of this and of the times they can be collected. You will also be notified of any price changes to your order if there are any. However if you have placed an order to be delivered to a nominated address and then you rearrange this we reserve the right to charge a reasonable fee for any delivery/collection that you cancel once a delivery date has been agreed. You must pay this to us before we will make any further attempt to deliver/collect the goods. In all other cases if you fail to collect the goods within 28 days of this notification we will write to inform you that unless you arrange to collect the goods within a further 14 days we will exercise the right to re-sell the goods and deduct from any sums held by us for any loss of profit that may occur together with a reasonable sum for the costs of storage and administration charges.

It is your responsibility to ensure your own availability to take delivery once a delivery date has been agreed. It is also your responsibility to ensure there is adequate access to the premises where the goods are to be delivered. If either you or someone on your behalf is not available to take delivery or if as a result of inadequate access for any reason we are unable to deliver the goods you will be required to pay a further delivery charge before any further attempt to deliver the goods is made. We reserve the right to retain all delivery charges once a delivery date has been accepted.

We may deliver the goods by separate instalments. We may raise a separate invoice and require payment for each instalment. Failure or refusal by you for any reason to pay for one of more of the said instalment on the due date shall entitle us (at our sole option):- without notice to suspend further deliveries of any goods pending payment in full; and/or treat the contract between you and us as repudiated.

Any dates we give you for delivery of the goods are approximate only and we will not be liable for any delay in or non-delivery of the goods however this is caused. The goods may be delivered by us in advance of any estimated delivery date upon reasonable notice. Unless you are a consumer we do not accept liability for any loss or damage suffered by you in consequence of any failure or delay in delivery.

The goods will be at your risk from delivery which shall be deemed to have taken place:-
If we have delivered the goods, when they are unloaded from our vehicle and (where reasonably practicable) placed in the property specified by you or unloaded into the possession of your nominated carrier; any such carrier will be deemed to be your agent.  If you undertake to collect the goods, when the goods are loaded into your vehicle or that of your designated carrier at our premises or other location; again any such carrier will be deemed to be your agent.

Rightful owner of the goods

Ownership of the goods will not pass to you until we have received payment in full.
Where the contract between us for the sale and purchase of the goods has been cancelled for any reason the goods will become our property however you must take reasonable care of the goods until we have collected them from you.

Claims for damaged or defected goods

We ask that you inspect the goods as soon as reasonably possible after delivery. You must notify us within two working days of delivery if any alleged defect, shortage in quantity, damage or failure to comply with description or sample has occurred. You must allow us an opportunity to inspect the goods within a reasonable time after delivery and before you make any use of the goods. If you fail to comply with these provisions the goods will be conclusively presumed to be in accordance with the agreement between you and us and free from any defect or damage which would be apparent on a reasonable examination of the goods and you will be deemed to have accepted the goods.

Our liability to you

The goods will be manufactured in accordance with our current specification relating to the goods details of which are available on request or otherwise in accordance with your own requirements. Our liability to you whether for breach of contract or otherwise shall not in any event exceed the price of the goods and we will have no liability for any direct loss and/or expense or indirect loss and/or expense suffered by you or any liability to third parties incurred by you.

All warranties and conditions whether implied by statute or otherwise are excluded provided that nothing will restrict or exclude liability for death or personal injury caused by our negligence or affect the statutory rights of a buyer dealing as a consumer. We will not be liable to you or deemed to be in breach of these conditions by reason of any delay in performing, or any failure to perform, any of our obligations in relation to the goods, if the delay or failure was due to any cause beyond our reasonable control. The following shall be regarded as a non-exhaustive list of causes beyond our reasonable control:-
Once an order for goods has been accepted it can only be cancelled at our absolute discretion and subject to such terms and conditions as we shall impose.

Returning goods

No goods delivered to you which are in accordance with the contract will be accepted for return without our prior written approval on terms to be determined at our discretion. We agree to accept any such goods for return however you will be liable to pay a handling charge of 20 per cent of the invoice price. Such goods must be returned by you and carriage-paid to us in their original shipping carton. Goods returned without our prior written approval may at our absolute discretion be returned to you or stored at your cost without prejudice to any rights or remedies that we have.


Protection of the information you supply us during the time of your enquiry or order for any products from us then we offer the use of a secure server. This server contains software which encrypts or scrambles any information you send to us before we receive it. There are also strict legal requirements we must follow in the way that we store the information you give us to prevent it being accessed by others.
The information you provide us and what we do with it
In order to process your order you supply us with the following information:- name, e-mail address, postal address for delivery of the goods, credit or debit card number and the card expiry date and a contact telephone number in case there are any problems in processing your order. MP Plastic Building Products does not pass your personal information to anyone at any time now or in the future. Any personal information you provide to us will be kept secure at: MP Plastic Building Products Head Office.
Using our Tanks in France

Under no circumstances are products sold on this website allowed for installation in France. The tanks will not carry French Certification and it is against French Law to install or adapt them for use in their country. We reserve the right to discontinue/cancel any sale during any point of an enquiry or transaction to anyone suspected of using our tanks for this purpose.  If you need to install a tank in France please contact 0033 0549939360 or email If you purchase a tank from us (unbeknowing to us) for this reason then we accept no liabilty for fines that you may occur as a result.